Privacy Policy
1. Introduction
Black Koi (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
2. Information We Collect
We may collect the following personal information:
- Personal Identification Information: Name, email address, phone number, and company name.
- Technical Data: IP address, browser type, and browsing behaviour on our website.
- Cookies: Data collected through cookies to enhance user experience.
3. How We Use Your Information
Your personal information is used for the following purposes:
- To provide and improve our services.
- To communicate with you regarding inquiries or services.
- To comply with legal obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and comply with POPIA.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Under POPIA, you have the right to:
- Access your personal information.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information.
To exercise these rights, please contact us at connect@blackkoi.co.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: connect@blackkoi.co